You can reach the Ballantynes team at [email protected]. We read every message and aim to reply within 48 hours on weekdays.
What we can help with
Write to us about anything covered on this site. Questions about tasting techniques, pairing suggestions for a particular dish, or clarity on something you've read here are all welcome. If you spot an error or think we've missed an important angle on a topic, let us know – we review every correction and update pages where needed.
We also welcome ideas for future articles. If there's a wine region, grape variety, serving method or pairing challenge you'd like to see explored, send it through. We can't promise to cover every request, but reader suggestions often shape what we write next.
What we cannot help with
Ballantynes is an information site, not a retailer, importer or tasting room. We cannot source specific bottles, arrange deliveries, book tastings or provide professional advice on cellaring, investment or commercial wine decisions. For those, you'll need a licensed merchant or a qualified sommelier.
We also don't offer personalised tasting notes or pairing plans tailored to individual preferences or events. The guides on this site are written for a general readership in the UK and cover principles you can apply yourself.
Response times
Most messages receive a reply within two working days. Complex questions or detailed feedback may take a little longer, especially if we need to research an answer or consult a source. If you don't hear back within a week, check your spam folder or send a follow-up – occasionally messages slip through the cracks.
Ballantynes is an information site for general interest only. We do not sell any goods or services.